1. Information We Collect

• Name
• Email address
• Phone number
• Location (country, city)
• Device information and IP address
• Form submissions (contact, lead, quizzes)

We may also collect non-personal data such as browser type and session duration.

Information from Google (Social Login)

If you choose to register or log in to FlyIELTS using your Google account, we will access certain basic profile information from your Google account. This is done with your express permission via the Google consent screen that appears when you first use the feature.

The information we access and collect from your Google account is limited to:

• Your full name
• Your primary email address
• Your public profile picture

We use this data solely to create and manage your user account on our platform and to authenticate you for future logins. We store this information as part of your user profile in our secure database. We do not share this specific Google user data with any third parties, except as required by law.

Information from Facebook (Social Login)

If you choose to register or log in to FlyIELTS using your Facebook account, we will access certain basic profile information from your Facebook account. This is done with your express permission via the Facebook consent screen that appears when you first use the feature.

The information we access and collect from your Facebook account is limited to:

• Your public profile information (which includes your name and profile picture)
• Your primary email address

We use this data solely to create and manage your user account on our platform and to authenticate you for future logins. We store this information as part of your user profile in our secure database. We do not share this specific Facebook user data with any third parties, except as required by law.

2. How We Use Your Information

• To provide IELTS learning content, tests, and services
• To respond to your inquiries
• To send updates and promotional materials (with consent)
• To enhance website performance
• To run targeted ads (e.g., Facebook Lead Ads)

3. Sharing of Information

We do not sell your data. We may share it with:

• Facebook, Google Analytics for ad targeting and insights
• Email marketing platforms for sending newsletters

4. Cookies and Tracking

We use cookies to improve user experience. You may disable cookies in browser settings.

5. Your Rights

• Access, update, or delete your personal data
• Withdraw consent
• Know how your data is being used

To exercise your rights, email: admin@flyielts.com

6. Data Retention

We keep your data as long as needed to provide services or until you request deletion.

7. Security Measures

We use SSL, secure servers, and access control to keep your data safe.

8. Children’s Privacy

We do not knowingly collect data from users under 13 years of age.

9. Changes to this Policy

We may update this policy. Changes will appear here with the updated date.

11. Account and Data Deletion

If you wish to delete your account and all associated personal data from FlyIELTS, you must submit a formal request to our support team.

Please send an email to admin@flyielts.com with the subject line “Account Deletion Request”. In the body of the email, please include the email address associated with your FlyIELTS account to help us identify you.

We will process your request and confirm the permanent deletion of your account and data within 30 days.